Request your refund online

As soon as the online refund request is registered the respective reservation will be automatically cancelled.

If no cancelation has occurred in your reservation but you do not wish to travel, moving foward with the refund request it will be done in accordance to fare rules. If you do not know your fare conditions insert here your reservation and click in "Fare conditions".

If you have any questions, please contact the Contact Center (+351) 211 234 400.